FAQs

Frequently Asked Questions

HOW TO PLACE AN ORDER

1. Choose your product and click Add to Cart.

2. Proceed to check out page and chose your desired mode of payment.

3. Pay your order via Credit Card / Debit Card / Gcash / Cash on Delivery.

4. You will receive an order confirmation if your purchase has been successful.

5. Wait for your order to be delivered.

DO I NEED TO REGISTER AN ACCOUNT BEFORE I PLACE AN ORDER

You can still place an order without signing up on the website. However, we would like to encourage you to create an account to be updated on our latest promo, new products and to experience an easier check out.

WHAT IS THE COVERED WARRANTY

American Heritage offers one year warranty on service and 6 months for the parts. For items beyond the warranty coverage, customer will pay for the parts and or services.

WHERE CAN I BUY SPARE PARTS

You may buy spare parts at American Heritage head Office and Authorized Service center

Click Here for Authorized Service Center

CAN YOU DELIVER ANYWHERE IN THE PHILIPPINES

Yes, within city limits only.

Click Here for SERVICEABLE and NON SERVICEABLE ARES

WHEN WILL MY ORDER BE RECEIVED

Metro Manila - minimum of 2 days maximum of 7 days

Greater Manila - minimum of 4 days maximum of 10 days

Outside Metro Manila minimum of 5 days maximum of 14 days

Click here for details

 

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